Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations
By Unknown Author.
Description
A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.Martin Cole (Hartford, CT) is Group Chief Executive o...
ISBN(s)
0471959456, 9780471959458
